Refund Policy

Raza Gadgets Refund & Return Policy
Thank you for shopping at Raza Gadgets! We value your satisfaction and want to ensure your experience with us is smooth and reliable. Please review our Refund & Return Policy carefully to understand your rights and options.

1. Eligibility for Returns:
We accept returns under the following conditions:

  • The product must be unused, unworn, and in the original packaging.
  • The return request must be made within 3 days of receiving the product.
  • A valid reason for return must be provided (e.g., damaged, defective, wrong item sent).

2. Non-Returnable Items:
Certain items are not eligible for return, including:

  • Items that are damaged after delivery due to customer misuse.
  • Used or physically altered products.
  • Clearance or promotional items marked as “Final Sale.”

3. Return Process:
To initiate a return, please follow these steps:

Contact us via WhatsApp at 0316-4322236 or email us at razagadgets535@gmail.com within 3 days of receiving your order.

  • Share your order number, product photo, and reason for return.
  • Our team will review your request and guide you through the return process.

Note: Customers are responsible for returning the item to our address unless the product received is damaged or incorrect.

4. Refund Policy:
Once we receive and inspect the returned item, we will process your refund as follows:

  • Full Refund: If the return is approved and the product is undamaged.
  • Partial Refund: In case the product is returned with missing accessories or used condition.
  • Refunds are made via bank transfer, JazzCash, or Easypaisa within 3–5 business days of approval.

5. Exchange Policy:
If you received a defective or incorrect product, we will offer:

  • A free replacement (if the item is available), or
  • A full refund if a replacement is not available.

6. Order Cancellations:
You may cancel your order before it is shipped. Once the item is dispatched, cancellation is no longer possible, and you must request a return after delivery.

7. Contact Us:
For any questions or concerns regarding returns and refunds, feel free to contact our customer service:

📧 Email: razagadgets535@gmail.com
📱 WhatsApp: 0316-4322236

Thank you for choosing Raza Gadgets. Your satisfaction is our priority!