Raza Gadgets Refund & Return Policy
Thank you for shopping at Raza Gadgets! We value your satisfaction and want to ensure your experience with us is smooth and reliable. Please review our Refund & Return Policy carefully to understand your rights and options.
1. Eligibility for Returns:
We accept returns under the following conditions:
- The product must be unused, unworn, and in the original packaging.
- The return request must be made within 3 days of receiving the product.
- A valid reason for return must be provided (e.g., damaged, defective, wrong item sent).
2. Non-Returnable Items:
Certain items are not eligible for return, including:
- Items that are damaged after delivery due to customer misuse.
- Used or physically altered products.
- Clearance or promotional items marked as “Final Sale.”
3. Return Process:
To initiate a return, please follow these steps:
Contact us via WhatsApp at 0316-4322236 or email us at razagadgets535@gmail.com within 3 days of receiving your order.
- Share your order number, product photo, and reason for return.
- Our team will review your request and guide you through the return process.
Note: Customers are responsible for returning the item to our address unless the product received is damaged or incorrect.
4. Refund Policy:
Once we receive and inspect the returned item, we will process your refund as follows:
- Full Refund: If the return is approved and the product is undamaged.
- Partial Refund: In case the product is returned with missing accessories or used condition.
- Refunds are made via bank transfer, JazzCash, or Easypaisa within 3–5 business days of approval.
5. Exchange Policy:
If you received a defective or incorrect product, we will offer:
- A free replacement (if the item is available), or
- A full refund if a replacement is not available.
6. Order Cancellations:
You may cancel your order before it is shipped. Once the item is dispatched, cancellation is no longer possible, and you must request a return after delivery.
7. Contact Us:
For any questions or concerns regarding returns and refunds, feel free to contact our customer service:
📧 Email: razagadgets535@gmail.com
📱 WhatsApp: 0316-4322236
Thank you for choosing Raza Gadgets. Your satisfaction is our priority!